Privacy Policy

Last Updated: May 16, 2025

1. Introduction

Welcome to Automa Solutions. Your privacy is important to us, and we are committed to safeguarding your personal information. This privacy policy explains how we collect, use, and protect your personal data in accordance with applicable U.S. privacy laws when you interact with our website or services.

2. Important Information and Who We Are

Automa Solutions is a U.S.-based business offering AI chatbot development, consulting, and related digital services. We are the data controller of personal information collected through our website and services.

If you have questions about this policy or your data, please contact us:

Email: chris@automasolutions.com
Website: https://automasolutions.com

3. The Data We Collect About You

The types of personal data we may collect include:

• Identity Data: Name, company, and role/title (if provided)
• Contact Data: Email address, phone number
• Technical Data: IP address, browser type, operating system, device data
• Usage Data: Pages visited, time spent, interaction data (e.g., chatbot usage)
• Communication Data: Messages or inquiries you submit through our forms or chatbot
• Payment Data: When applicable, limited payment information processed through third-party providers (e.g., Stripe)

4. How Is Your Personal Data Collected?

We collect data through:

• Direct interactions (e.g., contact forms, chatbot usage, email communication)
• Automated technologies (e.g., cookies, Google Analytics)
• Third-party platforms (e.g., Fiverr, Stripe) as part of service delivery or communication

5. How We Use Your Personal Data

We use personal data for the following purposes:

• To respond to inquiries and service requests
• To deliver and manage client projects
• To process payments and maintain financial records
• To analyze website usage and improve user experience
• To ensure security and prevent fraudulent activity
• To comply with legal obligations

We do not sell your personal data.

6. Data Security

We use a combination of technical and organizational safeguards to protect your data, including:

• HTTPS encryption (SSL)
• Secure cloud hosting (Google Cloud)
• Access controls and authentication
• Regular software updates and patches

Despite these measures, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and regulations.

8. Your Privacy Rights

Depending on your location (e.g., California or other U.S. states with privacy laws), you may have rights including:

• Accessing your data
• Requesting correction or deletion
• Opting out of certain data uses
• Non-discrimination for exercising your rights

To make a request, contact us at chris@automasolutions.com.

9. International Data Transfers

While we are based in the United States, some data may be transferred internationally depending on service infrastructure. We take appropriate steps to ensure data is treated securely in accordance with applicable U.S. standards and contractual safeguards.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before interacting.

11. Contact Details

If you have questions or concerns about this Privacy Policy, please contact:

Chris Mixa
📧 chris@automasolutions.com
🌐 https://automasolutions.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last Updated” date.

By continuing to use our services or website, you agree to the terms of the updated policy.